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ICT Systems Integration Support Technician

Entebbe, Uganda
Contract
Mid-Level
Negotiable
Posted on August 30, 2025

Job Description

CTG is seeking a qualified Alternate Power Technician to install, commission, and maintain UPS, solar, and battery systems, as well as assist in installing a variety of critical power equipment at various UN sites. The technician will troubleshoot and diagnose UPS systems, complete documentation, and collaborate with stakeholders to find better solutions.

Responsibilities

  • Install & commission UPS, solar & battery systems, as well as assist in installing a variety of critical power equipment.
  • Install, configure & maintain UPS systems according to manufacturer specifications & industry best practices.
  • Conduct routine maintenance & testing of AC / DC power systems hardware & UPS systems for optimal performance & reliability.
  • Inspect newly procured UPS, batteries, solar & related equipment.
  • Coordinate with the network team to ensure online backup systems firmware is up to date for improved equipment performance & reliability.
  • Collaborate with stakeholders to find better solutions.
  • Travel to various UN sites to perform scheduled preventative maintenance & repairs on UPS systems, AC / DC rectifiers, batteries, solar backup systems & Power Distribution Units (PDUs).
  • Accurately troubleshoot & diagnose UPS systems, as well as other AC & DC backup systems.
  • Respond to emergency maintenance requests at remote UN sites within the required time frame.
  • Complete documentation promptly & accurately using the company's computer systems & assess & report the urgency of needed repairs.

Qualifications

  • Diploma in or an equivalent of educational certification.
  • The technician should have a 6 years of working experience in alternate power systems & system integration any country.
  • Experience providing services in the field of alternate power area to or in a field operation of the UN common system or comparable international organization is desirable.
  • Experience in the field of information systems or related area in a conflict or post conflict setting is required.
  • Must have excellent oral & written communication skills.
  • Must meet deadlines & provide quick turnaround on projects when needed.
  • Work as part of FTS duty roster responsible for emergency customer support calls after official working hours.
  • Possession of a valid driving license.
  • Fluency in written & spoken English is required.
  • Willingness to work with minimum supervision.

Talent Assessment

This role requires a short assessment as part of the application.

  • 0 multiple-choice questions